FAQS

WHAT KIND OF WAX DO YOU USE?

Éternel Luminen only uses 100% coconut soy wax for all products that use wax. 

SHIPPING

All packages shipped within the United States of America is done via the United States Postal Service Priority Mail. All international orders are shipped with the most cost effective retailer for customers. 

Orders placed on Monday-Friday before 5pm will be shipped out same day. All orders placed after 2:00 pm Saturday will shipped on Monday. 


RETURNS

Currently we are unable to accept any returns. We hope to soon be able to offer this to all our customers and hope you never need to use it.


CANDLE CARE

For the best tips on how to care for your candle please go and read our complete Candle Care 101 guide.